Our Story

At our core, we believe in one simple principle: the customer comes first.
That means we put people ahead of profit—even if it costs us a sale. Our mission is to provide genuine, personal, and professional advice that helps you make the right choice for your home and family.

A Decade of Experience You Can Trust

With over 10 years in the BBQ and hearth industry, I’ve worked every step of the way—from the distribution warehouse floor to customer service, tech support, and management. This journey taught me something invaluable: the heart of this industry isn’t products or sales—it’s people.

That’s why when you call us, you won’t get a script or a sales pitch. You’ll get someone who listens, understands your needs, and offers honest guidance. We encourage you to reach out—we truly welcome every opportunity to help.

Family at the Center

Family is who we are and why we do what we do. We believe that the spaces we help create are about more than warmth or convenience—they are about bringing people together. Whether it’s around a backyard grill, a cozy hearth, or a welcoming gathering space, our goal is to help families and friends share moments that last a lifetime.

What Sets Us Apart

  • Customer-First Service: Your satisfaction matters more than the sale.

  • Personalized Advice: Real conversations, real solutions—not one-size-fits-all answers.

  • Deep Industry Knowledge: A decade of hands-on experience in all sides of the business.

  • Family Values: We treat every customer like family, because for us, that’s what this is about.

Our Promise to You

We’re here to create value, not just transactions. When you choose us, you’re not just buying a product—you’re gaining a trusted partner who’s invested in your project, your comfort, and your family’s enjoyment.

We’re grateful for the chance to serve you and look forward to helping you create a space where your family can gather, laugh, and make memories.